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Frequently asked questions and answers

Q. What is an "advertising campaign?"

A. A Google® advertising campaign is a set of online ads targeting a market niche and optimized for a specific set of keywords.  For example, if you target real estate buyers and sellers in Southern California, that is one campaign.  Targeting relocation prospects or strictly condo buyers would be another campaign.  Pursuing just real estate investors would comprise yet another campaign group.

 

Q. What will my advertising costs be?

A. You can spend as much or as little as you like, although Google does calculate a recommended minimum daily budget.  If you don't meet the recommended budget, your ads will be shown intermittently throughout the day rather than every time your keyword is entered into the Google search engine.  You will not be charged beyond your daily budget. 

 

However, you are only charged when someone actually clicks on your ad.  So if your daily budget is $5, then your actual monthly charge will be somewhere between $0 and $150.  And when someone clicks on your ad, the actual cost to you will not exceed the maximum "cost-per-click" (CPC) bid in the campaign set-up procedure.  CPC could run anywhere from a few cents to several dollars, depending on the keyword popularity and ad positioning on Google.  But you will never exceed your daily budget - when it's consumed, your ad may stop running for that day.

 

Q. How do I pay Google for the PPC advertising?

A. We will set up a Google account for you.  This requires either a credit or debit card against which Google will apply charges for your ad click-throughs. Google charges you a one-time activation fee ($5).  They then set an initial US$50 credit limit.  Google charges you after 30 days or when you reach your initial credit limit of US$50 (or your local currency rate), whichever comes first.
 

Q. How long will it take to get my online PPC advertising going?

A. Typically, your ads can begin appearing on Google search engine returns within about a week.

 

Q. How often will my PPC appear in Google?

A. Ad frequency and position on the Google search engine page depends on several factors: 1) your keywords and their popularity, 2) your daily budget, and 3) the maximum cost-per-click bid for your keywords.  This is a complicated process which requires expertise with Google's Adwords, their solution for Internet advertising on the Google search engine.  We will discuss these parameters with you and set up an optimal solution to fit your budget.

 

Q. How many additional prospects can I expect to receive through Google PPC advertising?

A. It depends on your daily budget, the maximum cost-per-click established for your keywords, loan rates, real estate market conditions and market competitiveness.  Also, the conversion rate (i.e., the percentage of Google users that click on your PPC ad and actually submit the completed form on the landing page) is typically around 0.5% to 5%.  Over a year's time, you can expect contact from anywhere between a few or even tens of clients that you would not otherwise enjoy.  The best way to find out is to try the online promotion service for three months to see how it works for you.

 

Note that many people who click on your ad, but do not submit the lead form often bookmark the URL to their "Favorites" for later reference.  They may come in a few weeks or months, for example, when they are ready to buy or sell.  Also, having your service visible to potential clients creates name recognition among buyers, sellers and investors who are more likely to remember you when they decide to

take action.

 

Q. What's involved in managing my online campaign?

A. You don't have to do anything.  We'll manage the campaign to ensure optimal results within your budget.  You will receive monthly reports showing the number of impressions (ad appearances), click-throughs and Google costs.

 

Q. How can I modify or upgrade my PPC advertising campaign?

A. Simply email or call us with instructions for what you would like to accomplish.  We'll contact you if there are any questions or if our monitoring of your advertising results suggests the need for enhancements.

 

Q. What about compliance with State regulations for real estate agents and brokers?

A. You are responsible for complying with your State regulations on landing page materials or the Website page to which PPC responders are directed.  At minimum, this includes disclosure of your agent or broker status at the bottom of the page.  You must advise Pacifica Endeavors of what disclosure statements are required if we create a landing page for you.

 

Q. What are my out-of-pocket expenses?

A. You are responsible for the Pacifica Endeavors' monthly management fees and Google charges for click-throughs on your ads (both of which are charged directly to your credit or debit card).

 

Q. How do I get started?

A. Submit the completed form for the service of interest and complete the first payment process.  This goes through PayPal, a well-recognized secure checkout procedure.  If you don't have a PayPal account, one can be set up in minutes with a credit or debit card.  We will then contact you to gather information for your Google account and ad campaign.  We will then set up your PPC advertising with any link you wish to your Website. Your campaign will be active in about a week from the time we are notified of your first payment.

 

Q. What if after talking to you, I decide not to proceed?

A. Your initial payment will be promptly and fully refunded.  If, after the initial interview with you, we feel that your objectives and financial budget will not produce results, Pacifica Endeavors will advise you not proceed and refund your payment.

 

Q. Am I committed to a contractual time period?

A. No, you can terminate our agreement at any time and your Google PPC advertising will stop within the next day.  Our recommendation, however, is that you give the online PPC advertising campaign at least three months to gain traction and produce results. 

 

Q. Am I guaranteed to see results?

A. No. Google PPC advertising is a complex process involving many variable, including competitiveness and real estate market conditions.  However, we will closely monitor your ad campaign and work with you to achieve optimal results within your budget.  You will receive detailed reports that show the results, and you may discontinue our service at any time.

 

Q. If I decide to discontinue the REonline service, will I still be charged for the full month?

A. If you "unsubscribe" anytime before your monthly anniversary date, your subscription to the REonline service will stop beginning with the next monthly period.  But you will be charged for the current monthly period.

 

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